Who do I contact regarding my order?

All order inquiries should be made to: info@richragz.com Please do not DM or leave comments on Instagram Page. 


How soon will I get a response?

Email response time is 24-48 business hours (this excludes weekends.)


Is there a number I can contact?

You can contact us at (267) 600-0099 However the best way to reach us is via email at info@richragz.com


How can I cancel my order?

There are no order cancellations. Please be sure you want to place your order before ordering. 


How can I exchange an item?

Items must be returned within 1 week of their original shipment date in order to be eligible for store credit. Any returns after this date will be ineligible for store credit and will be returned back to you. ALL ITEMS ARE FINAL SALE! ELIGIBLE FOR EXCHANGE ONLY. Please see our Return Policy Page for more info.